Frequently Asked Questions

Yes, a resort fee applies to all guest stays. The fee is $40 plus 11.5% tax per day for each guest. Children age 12 and under are complimentary. The resort fee covers Sunset Beach access and amenities, Guest room high-speed internet, parking, resort trolley, access to Bayview Pools, dining and restaurants, and more. *This fee is subject to change at any time.

The primary guest must be at least 21 years of age on the day of check-in.

Check-in time is after 4PM; and check-out is prior to 11AM

For the protection of our natural environment, no pets are allowed at the resort with the exception of service animals as defined by Title II and Title III of the Americans with Disabilities Act. Please note that Emotional Support Animals do not qualify as service animals under the ADA. A $250 penalty charge applies if an animal is brought onto the property in violation of this policy.

No, self-parking is included in the resort fee, and each unit has private guest parking.

No, there are currently no EV chargers in the resort, although we are planning to add them soon. Tesla incorrectly lists chargers being near the entrance to our resort.

South Seas guests may only rent golf carts for use on resort property from the resort directly. Carts from outside agents are not permitted in resort-owned parking areas.

Yes, you can make reservations directly using our convenient South Seas app.

South Seas is approximately 39 miles from the Southwest Florida International airport. Please view getting around for more information.

If you opt not to rent a car during your stay, for your convenience we recommend using taxis and ride sharing services for transfers to and from the airport. For private transportation, we recommend Dolphin Transportation. https://www.dolphinnaples.com/contact-us/.

South Seas has ten dining options available. Each were thoughtfully curated with both new concepts and beautifully renovated favorites for every age and palette.

• Beach House
• Harborside
• Redfish Grill
• Scoops & Slices
• Provisions
• Starbucks
• The Clutch Clubhouse
• Tarpon Bar
• Shell City Burger and Island Taco Trucks (Temporarily closed)

Reservations for Harborside, Beach House and Redfish Grill can be made on the South Seas app.

Yes, we invite you to enjoy a memorable charter excursion during your stay with us. Please call the Harbor Master’s office at (855) 777-3625 for more information.

You do not need a license to fish from the Bayview Fishing Pier, as it is licensed through the resort. However, if you decide to fish anywhere else on the property, a Florida fishing license is required. Licenses can be easily obtained online through the Florida Fish and Wildlife Conservation Commission website or at local bait shops and sporting goods stores.

The closest medical care from South Seas is located approximately 24 miles away: HealthPark Hospital 9981 S Healthpark Dr, Fort Myers (239) 343-5437

Please refer to the timeshare owner and guest Frequently Asked Questions.

Yes! South Seas has a free app available on the Google and Apple store. We highly recommend using this app throughout your stay. The app allows you to make reservations at our restaurants, pool cabanas, water sports, book tee times and also a real time trolley tracker.

Yes. South Seas offers an inspiring setting for meetings, retreats, conferences and corporate gatherings, with spaces and accommodations designed to bring teams together while offering plenty of opportunities to unwind.

The resort can accommodate a range of gatherings, including executive retreats, corporate meetings, incentive trips, team-building experiences and multi-day events. Event spaces can be configured to suit the needs of each group.

Yes. Groups can stay on property in a variety of accommodations, creating a convenient experience where meetings, meals, activities and downtime can all take place within the resort.

Absolutely. Captiva provides a natural setting for team experiences beyond the meeting room. Groups can incorporate water activities, golf, beach time, nature experiences and other resort activities into their itinerary.

South Seas offers a change of pace from the traditional conference setting. Teams can meet surrounded by the Gulf, natural landscapes and the relaxed atmosphere of Captiva Island, creating space for both productive meetings and meaningful connections.

South Seas provides a beautiful setting for celebrations of all kinds, including milestone birthdays, anniversaries, family reunions, graduation celebrations and other special gatherings.

Yes. Depending on the size and nature of your celebration, South Seas offers a variety of spaces that can be used for private gatherings and special events.

Absolutely. With a range of accommodations throughout the resort, South Seas makes it easy to turn a special occasion into a longer island getaway with family and friends.

Celebrations can extend beyond the event itself with everything Captiva has to offer. Guests can spend time at the beach, explore by bike or golf cart, enjoy water activities, play golf, relax by the pool or discover the island’s natural beauty.

The South Seas team can help bring your vision together and guide you through available venues, accommodations and resort experiences to create a celebration that feels distinctly Captiva.